CompScope™ Benchmarks, 24th Edition

By Rebecca (Rui) Yang, Carol A. Telles, Evelina Radeva, Bogdan Savych, Karen Rothkin, Roman Dolinschi, William Monnin-Browder

April 23, 2024 Related Topics: CompScope™ Benchmarks

These comprehensive reference reports measure the performance of 17 state workers’ compensation systems, how they compare with each other, and how they have changed over time.

The reports are designed to help policymakers and others benchmark state system performance or a company’s workers’ compensation program. The benchmarks also provide an excellent baseline for tracking the effectiveness of policy changes and identifying important trends, including the impact of COVID-19.

The reports examine how income benefits, overall medical payments, costs, use of benefits, duration of temporary disability, litigiousness, benefit delivery expenses, timeliness of payments, and other metrics of system performance have changed from 2017 through 2022, with claims experience through 2023.

The 17 states in the study are Arkansas, California, Florida, Illinois, Indiana, Iowa, Louisiana, Massachusetts, Michigan, Minnesota, New Jersey, North Carolina, Pennsylvania, Tennessee, Texas, Virginia, and Wisconsin. There are individual reports for every state except Arkansas, Iowa, and Tennessee.

Note that the results we report reflect experience on claims through March 2023, including non-COVID-19 claims from the three years since the COVID-19 pandemic began. The study, therefore, provides a look at how the pandemic impacted non-COVID-19 workers’ compensation claims in the first three years of the pandemic.

CompScope™ Benchmarks, 24th Edition. Roman Dolinschi, William Monnin-Browder, Evelina Radeva, Karen Rothkin, Bogdan Savych, Carol A. Telles, and Rebecca Yang. April 2024. WC-24-01 to WC-24-14.


Copyright: WCRI

pdf download

pdf, 399KB

Reports are free for members.

If you are a member, please login here


*Temporary membership will allow you to download the study represented here

Research Questions:

  • How does the performance of a state workers’ compensation system compare with that of other states?
  • How has the performance of a state system changed over time?
  • What has been the impact of the COVID-19 pandemic and changes in the economic environment on state workers' compensation systems?

Contact WCRI

To obtain your member login or to answer any questions or concern you may have, please contact us here.