AMAXX WC Blog:
Ask one of your managers what he is supposed to do after an injured employee goes home. Most will give you an honest answer: fill out the report, send it to HR, and wait to hear when the employee is cleared. Now pull your last five lost time claims and ask who called the employee during the first week. At a lot of locations the answer is nobody.
Nobody called and missed him. Nobody left a voicemail. Nobody called at all.
...The silence has a price. WCRI looked at why injured workers hire attorneys and found it was when they felt threatened: they believed they would be fired, felt their supervisor doubted the injury was legitimate, or believed their claim had been denied, even when it was later paid.
Think about how a week of no contact reads from the couch.
Read the full article here. The WCRI study they cite is Avoiding Litigation: What Can Employers, Insurers, and State Workers’ Compensation Agencies Do? (2010).
Also relevant here is the more recent Impact of Attorney Representation on Workers’ Compensation Payments, as well as our new study, Attorney Representation, Health Recovery, and Medical Payments. Visit their pages on our website for more information, plus details on how you can get a copy!




