WorkersCompensation.com examines the role of trust in workers' compensation cases, and cites WCRI's research on litigation in workers' comp.

Following a workplace injury, the injured worker, provider(s), payer, and employer must collaborate throughout the duration of the claim to ensure its successful resolution. For some claims, a fifth party - the attorney – is introduced. Is loss of trust a factor? The final article in this series will examine the assumptions, miscommunications, and judgments that often arise in litigated claims.

You can read the full article here.  

The WCRI study cited is "Avoiding Litigation: What Can Employers, Insurers, and State Workers’ Compensation Agencies Do?"  We've also done some recent studies on the issue of low back pain: see for example "Patterns and Trends of High-Cost Claims Involving Back and Shoulder Injuries."  You can find information on downloading both studies on our website.