New York enacted major reforms in March 2007. This report provides baseline performance metrics for the benefit delivery system in New York prior to the reforms.

 

The report presents more than 75 baseline measures. These span a variety of areas that are frequently the focus of public policy debates:

 

• Time from injury to notice of injury and first payment.
• Benefit payments and claim costs.
• Benefit delivery expenses and attorney involvement.
• Duration of disability.
• Nature and cost of medical care provided to injured workers.

By having pre-reform metrics for the benefit delivery system, policymakers and stakeholders will be able to regularly assess the performance of the system as the reforms are implemented, identifying objectives that are being met, objectives that are not being met, and unintended consequences that may have emerged.