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Average Benefit Delivery Expense per Claim with More Than 7 Days of Lost Time with Benefit Delivery Expenses, 2009/2010 and 2007/2010

A. 2009/2010 claims

B. 2007/2010 claims

Note: 2009/2010 refers to claim arising in October 2008 through September 2009, evaluated as of March 2010; 2007/2010 refers to claims arising in October 2006 through September 2007, evaluated as of March 2010.

* The 16-state median is the average of the states ranked 8th and 9th on a given measure; these states change depending on the measure being evaluated.

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